Your client service representatives are below handy. After attempting to show up at a scheduled for months training seminar our flight was canceled making us not able to attend. The one thing made available from American Airlines have been apologies and also a refund with the flight.
I even tried using calling on the phone and acquired nowhere; all I could hear is usually a recurrent information and Once i request to talk to client relations, I might get dangle up on.
I desired to give kudos to Gary Tourney, who served me in Pittsburgh on April 6th. He went to plenty of trouble to locate me another flight also to reroute my luggage. Gary was nice and practical and tranquil, and I really appreciated how difficult he labored that will help me.
LIES. American Airlines has lied to me continuously. My bag did not get there in the airport. I had been waiting for an prolonged length of time with the carousel and no baggage came out for my flight. Nor did any individual from the baggage Business office that experienced a clear see with the carousel come out to say practically nothing will be coming. I checked with the office they usually then claimed there was NO Purpose why my suitcase shouldn’t have arrived. They ended up to mail my suitcase to me at my resort. At 2:24 PM I been given a cellphone connect with from the recorded information stating my bag was picked up and could well be shipped inside six hrs. LIE. I called the delayed baggage number and was explained to it was picked up at 3 PM and will be delivered inside 6 hrs. LIE. I checked online this evening and it mentioned it was picked up at three PM and will be shipped in six hours. LIE.
The whole opposite is your staff Liibide (sorry I didn’t obtain the spelling of his identify). I hesitate to get in touch with him a Shopper Service Rep. He did assistance me with some challenges I'd on my outgoing flight but in essence was of no help in any respect with my return flight.
I know the way hard airline employees work. I are a Recurrent flyer since the America West days. I'm the 1st to supply the “position effectively finished” Coupon codes to attendants on flights, and, I deal with everyone with utmost respect.
I would love an address to mail a letter to American Airlines Shopper Service, and I hope you'll reply using this type of handle.
My husband and I had been booked for honeymoon to NYC on Nov 9, 2015. History locator: VDEURG. Over the working day we were to depart, Our flight #4378 was cancelled as a consequence of no crew. We ended up booked for later navigate to this website on flight #5738, costing us a half day of getaway. The 2nd flight was then cancelled because of routine maintenance problem. Many alternatives were provided but nothing that could get us to NYC n the ninth. We had garanteed reservations at Hampton Inn, Periods Square at $317 a night that were non-refundable as it absolutely was fewer than 24 several hours. We ere supplied a flight to Dallas that may get us outside of Pensacola late but only if we drove an hour or so absent to Fort Walton Seaside airport. We took it, received in late and remaining soon after 4 hours slumber the following day. That cost us yet another $177.00 in hotel costs. My spouse’s luggage never arrived in Dallas as we ended up promised it will- mine took around an hour or so to find because it wasn't on the carousel with the remainder of the flights baggage, We bought into NYC on a daily basis just after our honeymoon was to get started on, with a lot of worry and cost.
I a short while ago flew back again from Raleigh Durham to LA airport. It absolutely was five hrs. Of misery for me to put up with a crying 20 month aged on the flight.
I also would like to touch upon visit homepage the wonderful service AA gives towards the handicapped. I'm eighty four many years old and now need to have wheelchair guidance to get close to in the airports. I was astonished and click this delighted on the help I obtained, and also for the attitudes with the those who assisted me With all the wheelchair aid, as well as the motorists of your handicap carts in Charlotte airport. They had been all so beneficial and very friendly likewise.
I have flown your airline 2 occasions in the final 12 months and experienced a person guy that actually works for me to fly past 7 days on a non halt flight you fellas can’t even get yourself a non stop flight in time.
What I would like to question from American Airlines is is it possible to guys please waive this price for us. I do know I called in currently and paid out the different, but in the event you men can please assistance us out, that would necessarily mean lots for our relatives On this holiday break.
American Airlines Shopper service hotline is easily available and purchaser friendly. Sadly, You will need to hold out approximately 2 minutes to speak with a purchaser service representative. You must pay attention to a protracted speech concerning current updates.
Experienced terrific client service sine 1/17. Been pulled from the FRA flight and stayed for two times in Philly. Nowadays 1/19 I will resume my flight to FRA with as much as par documentation. To my surprise the ticket agent at the check in counter had been Totally rude, not useful and expected me to search out my baggage that was checked in on the seventeenth and that I was unable to retrieve After i was pulled from the flight on Sunday.